Shipping & Delivery Policy

Last updated on Nov 18th 2023

The term ‘ARTISANSDIRECT BY SNEHA KARMA FOUNDATION’ or ‘us’ or ‘we’ refers to the owner of the website whose registered/operational office is Matia Pahar, Majpara, Near Anan Ingti LP School, Kahikuchi Kamrup ASSAM 781017. The term ‘you’ refers to the user or viewer of our website.

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only.

For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.

Orders are shipped within 8-14 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.

We are not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 8-14 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

Delivery of all orders will be to the address provided by the buyer.

Delivery of our services will be confirmed on your mail ID as specified during registration.

For any issues in utilizing our services you may contact our help desk on +91 99205 10290 or email us at [email protected]